Info for International Orders

Updated 10/09/2021

ALL INTERNATIONAL ORDERS MUST HAVE A VALID PHONE NUMBER AND EMAIL ADDRESS.

REGARDING SHIPPING TO EU

With several parcels being rejected by customs in certain EU countries during August and the beginning of September, we can’t guarantee that your order won’t be rejected and returned to sender. With that being said, those who place orders from the EU must accept the risk, and in the case that your package may be returned, postage will not be refunded.
Items will be refunded when the parcel returns to us.

Updated 12/15/2021
DISCLAIMER: Parcels returned by customs could take an unprecedented amount of time to arrive back to us.

For those who live in Ireland or Netherlands in particular, if you have an address you can use outside of those places, we recommend that.

Shipping times are still much longer than usual. Orders leaving the US, in some cases, could take up to or more than one month to arrive.

International orders that contain CDs require additional postage to send.
Choose the option for Over 8oz.-2lb/Max 10 tapes at checkout. This is to protect CDs from getting broken in transit. Discs cannot be sent in mailers anymore.

Updated August 2021

Regarding VAT:

We are not collecting VAT at this time. If you are ordering from outside the US, you may be expected to pay VAT/duties when your order arrives in the country of destination, depending on the size of the order. Orders who are not picked up from customs/refusal of payment will not be refunded for postage costs.

All orders outside the USA with LPs must get in touch via email for an accurate quote on postage. LPs will be sent double boxed to prevent damage during transit.

We are not shipping to Mexico or South America at this time.